Privacy policy

When you are in contact with the Trondheim Port Authority on this website, you give us access to personal information about you. This privacy policy tells you what information we collect, how we do it, and what we use the information for.

What is personal information?

Personal information is information that can be associated with you, such as your name, telephone number and email. How you use a website can also be considered personal information. For example, what you have clicked on or the form you are using.

What information do we collect?

In order to know how people use our website, we retrieve information using search boxes and cookies. We use the Google Analytics tool to get statistics on how visitors navigate and use our website. This tool gives us information about the time of day, what pages they visit and how long they use the page. We do not store any personal information about this, and your activity cannot be traced to you.

Search fields

We store information about which keywords you and other users enter in the search box. Only the keywords are stored, so they can’t be linked to you as a person.

Google Analytics Cookies

Google Analytics uses cookies; small text files that the site stores on your computer. To ensure your privacy, we use anonymizeIP, a feature that allows all information that can identify you, including IP address, to be anonymized. You can read about cookies and see how to manage them in your own browser at

Information you provide

Contact form

You have the opportunity to contact us or make reservations via your own form on the website. For this we need to save email. The information stored here is not shared with others and is not used for any other purpose.

Feedback/user tests

From time to time, we perform online testing using pop-up tests or “Did you find what you were looking for?” buttons. We do not ask for personal information in theese tests, your answers cannot be traced back to you.


If you have questions about Trondheim Port Authority and privacy, please contact: